We set up invoice chasing that runs from the accounting software you already use. Reminders go out on the dates you choose, in your wording, and stop when the invoice is paid.
When chasing payment falls to whoever is also doing the work, pricing the next job and answering the phone, the first reminder goes out when someone remembers and the second when cash gets tight. Nobody decides to let an invoice run to 60 days. It happens because chasing is the job that can always wait until tomorrow.
Invoice raised in your system
Your accounting software (Xero, QuickBooks, Sage or similar) raises the invoice as normal. Nothing changes on your side.
Due date tracked
The automation watches the due date, so nobody has to set a reminder or keep a list.
First reminder sent
A polite reminder goes out on the due date, or a set number of days before, whichever you prefer.
Firmer follow-up if needed
If the invoice is still unpaid after a further period, a firmer reminder goes out. You set the rules and we build them in.
Stops when it is paid
Once the invoice is marked as paid in your accounting software, the reminders stop.
The reminders use your wording. A typical sequence might be:
If your customer is another business, the law also lets you add interest and a fixed sum towards the cost of chasing. Our guide to unpaid invoices and the Late Payment Act sets out what you can claim and how to work it out.
We connect invoice chasing to the tools you already use, with no new software to learn or pay for.
It sends payment reminders to your customers automatically, based on rules you set. Instead of remembering to chase each invoice, the automation watches the due dates, sends your reminders on schedule and sends a firmer one if the invoice is still unpaid.
Start with a clear reminder that gives the invoice number, the amount, the due date and how to pay, then follow up on fixed dates rather than when you remember. If the customer is a business and still does not pay, the Late Payment of Commercial Debts (Interest) Act 1998 lets you claim interest and a fixed sum for the cost of recovery. Our guide explains how.
The reminders are written in your wording and stop when the invoice is paid. You approve the wording before anything goes live, and replies come back to your normal inbox, so any conversation stays with you.
We work with Xero, QuickBooks, Sage, FreeAgent and most cloud accounting packages. If you use a spreadsheet or a system not listed here, get in touch and we will tell you what is possible.
A single workflow like this is live within two weeks of sign-off, and the price is fixed before we start.
Replies come back to your normal email inbox, where you deal with them as you do today. The automation handles the reminders; you stay in charge of any conversation that follows.
Tell us how you raise and chase invoices today and we will tell you plainly whether automation is worth it. The price is fixed before any work begins. Or call 01858 589789.
