Last updated 2 October 2026
This notice explains what personal information we collect when you use this website or work with us, why we collect it, who we share it with and the rights you have over it.
AI Elevation Ltd is the controller of your personal information. We are a company registered in England and Wales, company number 16067404.
For any question about this notice or your information, email info@aielevation.co.uk or call 01858 589789.
The contact form asks for your name, email address, phone number, company and a message. Only your name and email address are required. We use these details to reply to you and, if you go ahead, to prepare a proposal.
The form sends your enquiry to us by email through Microsoft 365, which provides our email. The website also saves a copy of each enquiry in its own database, so that no enquiry is lost if an email fails to arrive. Separately, it keeps a copy of each email it sends for 14 days, so we can check it was delivered, and then deletes it.
Our lawful basis is our legitimate interest in responding to enquiries and, where you ask for a proposal, taking steps at your request before entering into a contract.
Before the form is sent, it runs a check from Cloudflare called Turnstile, which tells a real visitor from an automated one. Cloudflare receives your IP address and basic information about your browser to make that check. It does not ask you to solve a puzzle, and we do not receive that information ourselves. Our lawful basis is our legitimate interest in keeping automated submissions out of our enquiries.
The chat assistant on this site sends your messages to our chat service, hosted by Vercel, and uses Claude, an AI model from Anthropic, to write the replies. The first message of each conversation is also sent to Dave Hall’s phone as a notification through ntfy.sh, so he knows someone has started a conversation. We do not keep a record of chat conversations.
Please do not include sensitive personal information in the chat. If you would like us to contact you, use the contact form or call us.
Our lawful basis is our legitimate interest in answering questions about our services.
We hold your name, contact details, the details of the work we carry out for you and the information needed to invoice you. We use this information to deliver the work and to meet our accounting and tax obligations.
Our lawful bases are performing our contract with you and complying with our legal obligations.
As an AI consultancy, we may use third-party AI platforms, such as OpenAI, Microsoft Copilot or Anthropic, to process data on your behalf while delivering our services. We do not enter personally identifiable information into public AI models unless you have explicitly authorised it under a specific data processing agreement. Where possible, we use enterprise or API accounts, which do not use your data to train public models.
Our web host, Hostinger, and our security software, Wordfence, record technical details of each visit, such as your IP address, browser type and the pages requested. We use this to keep the website running and to protect it from attacks. Our lawful basis is our legitimate interest in keeping the website secure.
We use optional cookies only if you agree to them. They are described in the next section.
Cookies are small files a website stores in your browser. This website uses one necessary cookie and three optional types. The optional cookies are only set if you choose to accept them.
| Purpose | Provider and cookies | How long |
|---|---|---|
| Necessary: remembers your cookie choice | AI Elevation, sg_consent | Six months |
| Optional analytics: shows which pages people visit, so we can improve the site | Google Analytics, _ga and _ga_ followed by an ID | Up to two years |
| Optional advertising: tells us whether our adverts led to a visit and lets us show adverts to people who have visited | Meta (Facebook) Pixel, _fbp | Up to three months |
| Optional advertising: as above, for LinkedIn adverts | LinkedIn Insight Tag, li_fat_id and cookies LinkedIn set on their own domain | Up to one year |
Our lawful basis for the optional cookies is your consent. You can change your choice at any time through cookie settings, which is also linked at the bottom of every page. If you withdraw consent, we stop loading those services and remove their cookies from this website.
We share your information only with the services that help us run the website and our business:
We do not sell your personal information.
Some of these providers are based in, or process data in, the United States and other countries outside the UK. Where your information leaves the UK, we rely on the safeguards UK data protection law provides for, such as the UK Extension to the EU-US Data Privacy Framework or standard contractual clauses.
You have the right to:
To use any of these rights, email info@aielevation.co.uk. We will respond within one month.
If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection, at ico.org.uk or on 0303 123 1113.
We update this notice when the way we handle personal information changes. The date at the top shows when it was last updated.
